03 · Your policy
Seguro residencial, module by module.
The policy you buy yourself is the seguro residencial. It is sold as a base cover with optional modules bolted on, and the art of it is choosing the modules — the coberturas — that match how Rio actually damages an apartment, and skipping the ones the salesperson likes because they carry commission. Here is the menu, in the order I would think about it.
Incêndio, raio e explosão — the base
Fire, lightning and explosion is the mandatory spine of every residential policy, exactly as it is for the building. On its own it is nearly useless for a flat — apartments rarely burn — but you cannot buy the rest without it, so treat it as the entry ticket and move on to what matters.
Danos elétricos — the claim everyone actually makes
Electrical damage is the cover Brazilians claim on more than any other, and foreigners always underestimate it. The grid here delivers surges — after a storm, after a blackout, after the kind of voltage swing that is routine in Rio summers — and surges kill televisions, fridges, air-conditioners, computers and the increasingly expensive electronics in a modern flat. The module is cheap, the claims are frequent, and it is the first box I tick after the base. Note the per-item and per-event limits, because a single surge can take out three appliances at once.
Roubo e furto — and the word that matters
Theft cover comes with a distinction that catches people out. Roubo is theft with violence or threat — a robbery. Furto is theft without violence, and it splits again into furto qualificado (with forced entry, a broken lock, a smashed window) and furto simples (something simply taken, no force). Standard policies pay on roubo and on furto qualificado where there is clear evidence of break-in; they very often exclude furto simples. Read which one you are buying. A doorman building in Ipanema has a low theft profile and you can keep this module lean; a ground-floor unit or a house behind a wall deserves the fuller version.
Danos por água e responsabilidade civil — the Rio essentials
Water damage and civil liability are the two I will not let a managed apartment go without, and they get their own section below because in a Rio building they are the same story told from two ends. In short: water damage covers what a leak does to your own apartment, and civil liability covers what your apartment does to someone else's — most often the neighbour underneath. Buy both. They are the difference between an annoying afternoon and a five-figure argument.
The contents number — where owners get it wrong
Every module is capped by a sum insured, and the one people set carelessly is conteúdo — contents. Walk the apartment and add it up honestly: furniture, electronics, the kitchen, anything you brought from abroad, any art. Under-insure and the insurer applies rateio — proportional settlement — which means if you insured contents for half their real value, they pay roughly half of any partial loss, not the full repair. It is the most common reason a paid claim still leaves the owner out of pocket. Over-insuring wastes premium; insuring honestly is the only sensible setting.
Assistência 24 horas — the part you use most
Almost every residential policy now bundles 24-hour home assistance — a locksmith (chaveiro), a plumber (encanador), an electrician, a glazier (vidraceiro) — sent out and paid by the insurer for small emergencies, with no claim filed and no effect on your premium. For an owner who is not always in the country, or who speaks limited Portuguese at eleven at night, this is quietly the most valuable line in the policy. Check the number of call-outs per year and the call-out caps; they vary more than the headline cover does.